FAQ

I registered for Gritbase, now what?
The first thing you’ll want to do is set up your profile.  If you’ve signed up for the Premium version, you can register for upcoming races, create trip pl...
Sat, 9 Mar, 2019 at 9:46 PM
What do we do with your information?
We use your personal data only to provide our services in the app. We do not share it with third parties unless you have consented or in the event that we h...
Thu, 14 Mar, 2019 at 8:51 PM
How to register for a race
Once you have found an upcoming race that you would like to attend, you can register by clicking on the price and selecting from the bottom "Visit regi...
Thu, 14 Mar, 2019 at 8:50 PM
Mark yourself as registered for an upcoming race
Once you have found a race in that you are interested in and have registered for it, you'll want to mark yourself as registered so the event shows up in...
Thu, 14 Mar, 2019 at 8:06 PM
If I can no longer attend a race that I signed up for, what do I do?
If you can no longer attend a race that you have marked yourself as registered for, in Gritbase you'll want to find the race that you signed up for (Rac...
Thu, 14 Mar, 2019 at 9:00 PM
How do I see my race results?
If you participated in a competitive race that was timed, the results will populate in Gritbase once they are processed by the race series and only if you h...
Sat, 9 Mar, 2019 at 10:12 PM
How do I create a group?
You can create a group in the "Connect" section by clicking on Groups > Create Group. Type in the required information and save it.  The n...
Sat, 9 Mar, 2019 at 10:08 PM
If I cancel my Gritbase subscription, will my race results be saved?
In the event that you cancel your subscription or your subscription expired due to insufficient funds upon subscription renewal, your data will be stored fo...
Sat, 9 Mar, 2019 at 10:22 PM
How do I delete my account?
If you wish to delete your account, please open a new support ticket and we will take care of deleting all your personal data in accordance to our Terms of ...
Sun, 10 Mar, 2019 at 1:54 PM